Payment Methods & Fees

Doing business in Cuba provides us with many challenges. Foremost are solutions for banking and financial transactions. While travel to Cuba is legal for citizens of all nationalities, and our operation in Cuba obeys all Cuban and international laws, banks tend to avoid any unnecessary complications. This results in most banks of any significant size deciding to keep away from any transactions relating to Cuba. Nevertheless we’ve been able to put structures in place to be able to safely receive payments in a variety of ways and currencies.

Currencies

USD, EUR, GBP, AUD payment currency symbols

We accept payment in USD, EUR, GBP, and AUD as well as the Cryptocurrencies Bitcoin (BTC) and Ethereum (ETC)

Payment Fees

Credit Cards

Credit Cards

USD & EUR
3.5% - Cards we accept are Visa, Mastercard, Diners Club, and Discover. Payments are processed by our merchant partner Tropipay

GBP – not available

AUD
3.0% - Cards from non Australian banks
Australian cards
   1.3% Mastercard
   1.5% Visa
   2.0% American Express
   2.5% Diners Club

Bank Transfer

Bank Transfer

We do not charge any fees to receive payments by bank transfer, however you are expected to pay any costs to send the transfer. Bear in mind that international transfers can take several days or even a week to arrive.

USD 
Can be made to our account in the US (Bank of America)

GBP 
Can be made to our account in the UK (Wise)

EUR
Can be made to our account in Spain (Tropipay)

AUD 
Can be made to our account in Australia (Bank Australia)

Contact your Reservation Manager to receive our bank details for the currency in which you want to pay.

Important! Do not use the word “CUBA” or “HAVANA” in the description field of any bank transfer otherwise your payment may be blocked by the bank. Please just use the Reservation Code we provide you. This is sufficient for us to identify your payment. 
 

Cryptocurrency

Cryptocurrencies

With our Company Merchant Cryptocurrency account we are able to receive payment in Ethereum (ETH) and Bitcoin (BTC).

Contact your Reservation Manager if you would like to use this payment method.

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