Provide your guests with an authentic experience in Cuba whilst leveraging our insider knowledge to design excursions and activities across the island.
Your Trusted Local Cuba DMC Partner Since 2007
Deliver the best tours of Cuba with our Destination Management Company
Help your guests discover the heart and soul of Cuba with the island's most experienced in-country specialists. As your travel brand’s Destination Management Company, our Cuba DMC coordinates and provides tours, activities, transport and accommodation, as well as a knowledgeable local team to ensure your trips are unforgettable, stress-free and safe for your team and guests.
What is a Destination Management Company?
A Destination Management Company (DMC) is a specialised local partner with insider expertise in a specific destination. Unlike large international travel agencies, DMCs are deeply embedded in the local system and familiar with customs, operational challenges and changing tourism regulations. In Cuba, we offer crucial knowledge and unmatched support when it comes to the practical realities of delivering tourism and travel experiences on the island.
What are the advantages of working with a DMC in Cuba?
When your travel brand or tour operator collaborates with a DMC and Cuban travel company like ours, you will gain several critical advantages:
Cuba's infrastructure often presents unique challenges, including utility disruptions, supply chain and resource limitations. Our Cuba DMC anticipates these situations based on many years of experience, implementing contingency plans that keep your tours running smoothly despite unexpected obstacles.
Many of Cuba's most authentic and memorable local experiences aren't found online. Our Cuba DMC unlocks access to the lesser-known, more genuine cultural encounters, family-run establishments and community events that remain unseen to most other guests.
By partnering with us as your DMC in Cuba, transform your services into real Cuban experiences for your guests through our Cuba tour company, whilst benefiting from stress-free operations for your own business.
Who we partner with
Since 2007, 60-72% of our tours in Cuba are ‘white label’ tours and on-the-ground tour services provided to other travel companies and tour operators, including some of the biggest international brands! We partner with different tour operators and travel agencies locally and internationally who want to sell high-quality, authentic and immersive small group tours across Cuba.
Our DMC services are ideal for:
Small group leisure travel
Business travel and conferences
Schools and students’ group travel
Offer your clients an unforgettable experience in Cuba with our professional, experienced team as your support network. Partner with us to join the long list of other prestigious global travel companies we represent in Cuba!
Our Cuba DMC services
We have been offering a wide range of services through our DMC in Cuba since 2007. From providing 24/7 customer support and local guides to arranging the best tours of Cuba, as well as accommodation and transport, we have two decades of experience in helping global brands design authentic trips across the country.
We design tailored tours for our DMC partners, including private departures and fully customised itineraries so your guests see the best of Cuba.
Our guides and tour leaders are university-educated locals who share their passion for Cuba and ensure your guests enjoy an extraordinary vacation.
We organise various modes of safe and secure transport for your guests, tours and activities, including airport transfers and private group transit.
We arrange for your guests to stay in traditional Cuban guesthouses, also known as ‘casas particulares’, owned and operated by Cuban families.
When you choose us as your DMC partner, your guests have 24/7 access to our local support team in Havana for emergencies and support on their vacation.
Our programs include training for responsible birding, professional tour leadership, CATO training module for agents selling our tours and sales training for Cuba as a destination.
Our DMC tours and activities in Cuba
As a Cuba tour company and one of the world’s best Cuba tour operators, we can help you design, coordinate and run professional and memorable tours, activities and excursions for your guests visiting Cuba. Some examples include:
- Bicycle tours
- Cultural tours
- Walking and hiking
- Scuba diving
- Birdwatching
- Tours for women
- Music and dance
- School student tours
- Photography tours
- Choir tours
- Art tours
- Family stays
- Entertainment
- Dining experiences
- Plus many others!
Who we are
Big Planet Adventures Pty Ltd is our registered Australian company. With our in-house brand, Cuban Adventures, we have been operating tours in Cuba since 2005, and in 2007, we began providing our services in Cuba to other international tour operators through our Cuban travel company.
We are licensed by the Ministry of Tourism (MINTUR) and the Chamber of Commerce (Camera de Comercio) to operate all our Cuba tours legally. Big Planet Adventures is also represented in the USA, the UK, Brazil and Panama.
Our company registration details and memberships
- Australia: Big Planet Adventures Pty Ltd ABN: 15154669360
- US: Big Planet Adventures US LLC: 201506410392 | CST#2121440-40
- UK: Big Planet Adventures Ltd | CRN 15574895
- Brazil: Viagens Caribe Ltda | CNPJ 59255104000190
- Accredited Member of the Australian Federation of Travel Agents (ATIA): A17177
- Member of the Council of Australian Tour Operators (CATO): 55579588
- Member of the Australia-Latin America Business Council
Experts in travel to Cuba
20
Years of experience in Cuba
3000+
Travellers per year
12
Brands represented in Cuba
29
Tour guides on the roster
4.79 / 5
Tour experience score
4.87 / 5
Average guide rating
Our Cuba DMC locations
Our tour guides, tour leaders and most of our admin staff are based in Cuba. To ensure your guests and your team have access to the support they need, we have local coordinators based in Cuba’s main cities and towns, including:
Havana
Experience Havana! Classic cars cruise past colourful colonial buildings, people promenade along the Malecón seafront, and the lively music scene gets your toes tapping.
Viñales
Enjoy the relaxed pace of rural Cuban life in Viñales, set in a lush valley surrounded by limestone cliffs. Watch as tobacco is harvested and rolled into the famous Cuban cigars.
Bay of Pigs
Explore Cuba’s museum dedicated to the 1961 invasion at the well-known Bay of Pigs, then snorkel or dive the coral reefs of some of Cuba’s most inviting beaches. Too much action? Chill and relax on the beach instead!
Cienfuegos
Admire the historic architecture of French-influenced Cienfuegos—the ‘Pearl of the South’—before strolling the narrow Punta Gorda peninsula for panoramic views of the bay.
Santa Clara
Discover insights into the Cuban Revolution at Santa Clara’s Che Guevara mausoleum, memorial complex, and Tren Blindado monument. Then, enjoy the lively cultural scene and tantalising cuisine.
Trinidad
A UNESCO World Heritage site for its sugar industry history, Trinidad blends traditional culture with live music in its atmospheric streets, and is set amidst stunning mountains and beautiful beaches.
Camaguey
Designed to confuse pirates, you’ll likely get lost in Camaguey’s architecturally rich maze of streets, alleys and plazas. Go local with flavoursome stews and fresh seafood.
Santiago de Cuba
Cradle of the Cuban Revolution, the dynamic Santiago de Cuba blends Afro-Cuban traditions and Son Cubano music in spirited festivals such as the renowned Carnival.
Baracoa
Shaped by its indigenous Taíno heritage, isolation, and colonial history, experience Baracoa’s distinctive culture and cuisine using coconut and cacao. In the shadow of El Yunque Table Mountain, it lies between the rainforest and the sea.
Why choose us as your DMC in Cuba?
Our unparalleled local expertise allows us to craft unique, authentic experiences that set your tours apart in a competitive market. Whether you're planning trips jam-packed with intimate cultural exploration, large-scale corporate events or special interest tours for your visitors, our passionate local team can support your travel brand with private and custom tours and on-the-ground services for almost any group size and departure frequency.
We understand the practicalities of designing and delivering responsible tourism experiences across Cuba and have operated as a DMC for two decades.
Our brand has won the TourRadar Tour of the Year for Latin America three years in a row, highlighting us as one of the best Cuba tour operators.
Our tours in Cuba are carbon offset. We calculate emissions from transport and activities, then invest in projects that reduce carbon globally.
We support local businesses and communities by keeping tourism revenue within the country and supporting conservation and community-led projects.
Our local team can work closely with you to design customised itineraries to suit your guest profiles, ensuring your tours are tailored to your needs.
Your guests experience Cuba's storied past, lively customs and diverse natural beauty through the eyes of the locals and those who know it best.
We have been working with most of our suppliers for many years, and we are committed to offering competitive rates that are fair for local businesses.
What people say about our DMC services in Cuba
Excellent
Based on 1293 reviews
Susan KatzAugust 4, 2025Classic Cuba 15 day trip gave my husband and I an INCREDIBLE overview of several of the cities, culture and people of Cuba. A beautiful, challenging, humbling and hopeful combination as we explored the streets, passed the countryside, met the people and marveled at the architecture, past and present (re-habed and not). Often we felt like we were on a movie set, stuck in time. Each city had it's own vibe, with Baracoa, Santiago, Trinadad, Cienfuegos and of course, Havana, an important place to see. The blackouts, outside of Havana, added to our understanding of a few of the challenges of life of the Cuban people. But, we were prepared! Cuban Adventures website, communications and FB page helped us overcome questions and smoothed the way for a great trip. As the only 2 on our trip (low season?), we had 100% of the attention and enthusiasm of our guide, Benny and capable driver, Emilio. Knowing some Spanish, bringing items to donate, light clothes, chargable fans and a flexible, open mind made all the difference. We can highly recommend this organization and our experience with Cuban Adventures on the Classic Cuba trip.
CieraAugust 1, 2025I really enjoyed my tour guide as she showed me around Cuba. It was great to see the beauty of an island from multiple different locations. It was a great experience where you are immersed in the culture there. I also loved the mango/mango smoothies throughout my food experiences there as well.
TeresaJuly 29, 2025I give Cuban Adventure a 5 star rating. If you are American, and choose supporting the Cuban people as your reason for travel, you will have an exceptional experience. We learned so much and now we are intrigued to learn even more.
- PaulJuly 20, 2025I took part in an 8 day original tour in July 2025 . It was extremely well organised and the guide Yoli was very knowledgeable and great fun . Apart from having a great time and experiencing all the cities, beaches and great countryside I learned a lot about the history and culture of Cuba and could interact with local people much more than booking a package deal . I would recommend this trip to anyone thinking of visiting the island.
- JenniferJuly 13, 2025Friends in Australia and NZ! Cuban hospitality awaits for your travelling pleasure! Don’t miss the ‘anti-stress’ cocktail in Viñales, the political history and music culture everywhere and the snorkelling in the Bay of Pigs!
- SonjaJuly 4, 2025This trip was a wonderful way to experience the joys, beauty and hardships of Cuba. The people are warm and friendly, and the music and dancing is a true highlight. If you are lookiing for a travel experience that allows you to connect with the people and culture, Cuban Adventures makes it happen in a safe , comfortable and informative way. Highly recommend.
- CharlesJuly 3, 2025Recently booked with Cuban Adventures for a 5 day tour. Wonderful experience. Accommodations were clean with no issues at all. The tour had very interesting excursions. I enjoyed the City walking tour the best. It was good to see different areas of the city and to learn the Cuban culture. Also enjoyed hearing how US politics and mafia had influence in Havana. Overall was a great time and glad that I had this experience.
Andrew CJuly 1, 2025Cuban Adventures, and local guide Yuri, went above and beyond to ensure our trip to Cuba from the US was knowledgable and fulfilling. We learned so much about the Cuban culture and people, and they are memories we will never forget! Thank you so much!!- CarleneJune 19, 2025
Best Part? The awesome tour guide. Friendly, knowledgeable, good speaker. Interacted well with everyone. Would recommend him to anyone. Ten stars out of ten stars. Worst Part? The heat. All was good. Would definitely recommend the same tour to friends.
- KarenJune 19, 2025Perfect itinerary for a multi general group 19-74 The right mix of activities and free/relaxing time
Partner with the DMC who knows Cuba best
Partnering with an experienced Destination Management Company in Cuba offers invaluable expertise that can transform your guest experiences and raise your organisation’s credibility. Our local connections, logistical capabilities and understanding of cultural sensitivities can help your travel brand navigate Cuba's distinctive challenges with ease, ensuring compliance with regulations while delivering the best tours of Cuba for your visitors.
With customised itineraries, 24/7 customer support in Havana and our ongoing management of unexpected changes, partner with us for peace of mind and insider knowledge that can only be accessed through our local team with decades of experience.