We have reviewed our health and safety policies and are implementing new and increased hygiene and sanitation standards. These are in line with recommendations from the World Health Organization (WHO) and following the World Travel & Tourism Council’s (WTTC) Safe Travel protocols for tour operators as well as the Ministry of Health (MINSAP) and Ministry of Tourism (MINTUR) guidelines for all registered Tour Operators.
Your safety is our number #1 priority.
For your safety we are a fully legal operation in Cuba which provide our travellers with the full support of all government departments such as the Ministry of Health in Cuba (MINSAP). As members of CATO, ATAS & AFTA in Australia we also have your safety covered.
Before we resume our regular tours our itineraries will undergo a comprehensive risk assessment while leaders and suppliers will complete COVID-19 health and safety training as set down by MINTUR.
Cuban Adventures has received the World Travel and Tourism Council’s Safe Travels stamp, which provides travellers with assurance that we have adopted health and hygiene global standardised protocols – so you can experience ‘Safe Travels’.
Strict national protocols are in place throughout Cuba for protection against COVID-19 as well as other transmissible diseases with enhanced protocols in hygiene and sanitation. In line with government health advice and with global health authorities we will ensure that we maintain the highest standards of cleanliness and hygiene on all of our tours.
To enter Cuba travelers must provide proof of a negative PCR COVID test taken no more than 72 hours prior to arrival.
On arrival in Cuba visitors are required to:
- Have a valid tourist card to enter Cuba.
- Complete the MINSAP health check and completion of Health Declaration form.
- Submit to a PCR test on arrival in the country (there is no fee for the test)
- Isolate in your accommodation for 24-48 hours or until test results have been received.
- Demonstrate a high level of hygiene and safety and understanding of prevention and protection against COVID-19 and follow National Health guidelines which includes wearing a mask, using hand sanitizer & maintaining social/physical distancing at all times.
- If you are joining a Cuban Adventures Tour you will be required to complete an additional Health Questionnaire
It is required by law to have a PCR test before arriving in Cuba and to present your test results at the airport. You will not be permitted entry without this or if the test result is positive. The test must have been taken within 72 hours of arrival to the country.
On arrival to Cuba you will have to submit to a temperature and PCR test at the airport and isolate for 24-48 hours until the test results are received.
On Day 1 of your trip at the Welcome Meeting, all travellers will be required to fill out a health questionnaire asking you to disclose whether you’ve been diagnosed with, had symptoms of, or knowingly been in close contact of anyone with COVID-19 within the past 14 days. We also recommend all travellers check the government foreign travel advice of both your home country and the destinations you are travelling to, to ensure you have the most up-to-date information about entry requirements and any potential quarantine periods.
The World Health Organization recommends wearing masks in destinations with widespread community transmission when physical distancing is difficult, we will adhere to this protocol. You will need to wear a mask prior to the health screening at the group meeting. After that, when and where a mask is required will depend on the government advice in the destination. You leader will brief you on mask wearing throughout the trip.
Hand sanitizer is extremely difficult to obtain in Cuba so it is strongly recommended you bring enough sanitizer for yourself for the duration of the trip and extra if you would like to leave some with local hosts, local suppliers or your tour leader.
All our trips are twin share, however you have the option to choose a single supplement.
After the initial health screening at the airport and then on Day 1, and other additional safety protocols in place, you and your group members will form your own circle of close contacts for the duration of the trip. We will observe physical distancing when required or as recommended by MINSAP.
If you or someone on your trip has symptoms of COVID-19 while travelling with us, The Cuban Government obliges that person to have a COVID-19 test immediately and will then require travellers to isolate until the test results are confirmed. We will help contact family and friends if needed as well as support with translation services at hospitals or medical centres and in contacting insurance companies, travel agents and airlines to make arrangements to return home if required.
Personal safety in Cuba
Cuba must be one of the safer countries in which to travel. This is in no small part due to the swift and severe penalties handed down for even minor crimes. Stealing from a tourist is one of the more serious crimes for which lengthy goal terms can be given. There is also a high concentration of police in the cities, especially in tourist areas. Police in Cuba are very well paid compared to most Cubans, so they are not so prone to corruption. Also, there is no known terrorist threat to Cuba.
Crimes against tourists, however, do occur in Cuba, so it is advisable to take general precautions as you would do so when traveling in any other country. The less safe areas in Cuba would be in Central Havana and Santiago de Cuba late at night, where pick-pocketing in crowded areas, and bag-snatching have been known to occasionally occur. Violent crimes are virtually unheard of, as are armed robberies and hold-ups.
Although they have the basics such as food, housing, health care, and education, the majority of Cubans are very poor in comparison to any tourist. So it is advisable that while in Cuba, and a basic courtesy, to not flaunt your wealth excessively and announce yourself as a potential target. Other precautions we recommend while traveling in Cuba would be not to carry lots of unnecessary cash around with you in the street, and when going somewhere late at night, to not carry external bags, to go as a group of 2 or more, and take a taxi.
If you keep in mind these basic safety precautions you will be sure to have a very enjoyable and safe visit to Cuba.
Visit our COVID-19 information page