Payment Methods & Fees

Doing business in Cuba provides us with many challenges. Foremost are solutions for banking and financial transactions. While travel to Cuba is legal for citizens of all nationalities, and our operation in Cuba obeys all Cuban and international laws, extensive U.S sanctions against Cuba do have a profound effect.

Banks of any significant size that act internationally, obviously want to do business in the U.S. To not put such a valuable opportunity at risk, these banks often decide to just completely avoid any transaction even remotely related to Cuba. This means that the services of the vast majority of banks and international merchant service providers are off limits to us.

Nevertheless we’ve been able to put structures in place to be able to safely receive payments in a variety of ways and currencies.

We do not take payment at the time of booking. When we receive your booking you will get a Conditional Confirmation email which will direct you how to make your US$100/person non-refundable deposit payment. You will then have 7 days to make the payment. 

The remaining balance for your tour and services will be due 60 days in advance. 

If you are booking 60 days or fewer in advance, the total payment will be due within 7 days. 

Currencies

We currently accept payment in USD, EUR, GBP and AUD as well as the Cryptocurrencies Bitcoin (BTC) and Ethereum (ETC)

Payment Fees

Credit Cards

Cards we accept are Visa, Mastercard, Diners Club, and Discover.

We do not charge a fee to receive credit card payments in AUD, EUR, GBP, or USD; however, your bank may charge foreign transaction fees or currency conversion fees. Check with your bank prior to making your purchase; we are not responsible for these fees. 

Bank Transfer

We do not charge fees to receive payments by bank transfer; however, you are expected to pay any costs to send the transfer. Bear in mind that international transfers can take several days or even a week to arrive.

USD 
Can be made to our account in the US (Bank of America)

EUR 
Can be made to our account in Australia (Bendigo Bank)

AUD 
Can be made to our account in Australia (Bank Australia)

GBP
Can be made to our account in UK (Modulr FS)

You will be given instructions for making payments using these methods after we have processed your booking form. To book a Cuba tour or service fill out our online booking form.