I thought the company were very professional Reynaldo answered any questions i asked and kept you informed if anything changed and did their very best to give you the best tour and if you wanted to do some add on things kirenia did her best to make it happen they tried to make it work for you. And were prompt in getting back to you. I would definitely use the company again
The tour guide: Both Armando and Barbara were excellent tour guides .
The accommodation: La Gargola Hostal in Havana. I liked a lot it was clean and comfortable. Great air-conditioning. comfortable beds All the staff that worked there were really helpful and friendly, and they all seemed to really like their work Alex and Sergie were there if you needed any info or to assist you in anyway and knowing who you needed to get in touch with. All the staff were lovely. Hostal Amanda. in Trinidad was really lovely, the owners of the hostel where very welcoming and the rooms were really nice, great air conditioning. really comfortable mattresses. They have tables outside where you have breakfast. or just to sit and enjoy the sun and relax, amazing breakfasts and coffee and if you look at the flowering bushes you will see the hummingbirds feeding on the flowers, it was so nice all the staff were very welcoming and friendly.
The breakfasts: breakfasts were excellent or very good
Airport arrival transfer: taxi driver was on time. and was very nice .
The tour transport: All the Taxi drivers were great and very professional.
The activities: History tour of the time when the Mafia and the Americans were in Havana in a taxi. a tour that I requested and Armando from the company researched and did the tour it was great I learned a lot I would have liked to do it walking but I hurt my knee. hence the Taxi.
The Itinerary: everyone who worked on the itinerary did a great job
Experience with US immigration: immigration officer asked me if I bought anything in Cuba and I said no which was the truth and he said okay and let me through.