Ofereça aos seus hóspedes uma experiência autêntica em Cuba, aproveitando nosso conhecimento especializado para planejar excursões e atividades pela ilha.
Seu Parceiro de Confiança DMC em Cuba
Os melhores serviços em Cuba para seus clientes
Desde 2007 nossa DMC (Empresa de Gestão de Destinos) presta uma ampla gama de serviços de turismo em Cuba, incluindo passeios, atividades, transporte e hospedagem. Contamos com uma equipe local dedicada e experiente para garantir que a visita dos seus clientes a Cuba seja tranquila, segura e inesquecível.
O que é uma DMC?
Uma Destination Management Company (DMC) é uma empresa parceira com expertise em um destino específico. Ao contrário das grandes agências de viagens internacionais, as DMCs estão profundamente inseridas no sistema local do país destino e familiarizadas com costumes, desafios operacionais, e mudanças nas regulamentações do turismo. Em Cuba, oferecemos conhecimento crucial e suporte incomparável quando se trata da realidade prática da entrega de experiências turísticas e de viagens na ilha.
Quais são as vantagens de usar uma DMC em Cuba?
Quando sua marca de viagens colabora com uma empresa especializada em turismo em Cuba, como a nossa, você ganha diversas vantagens essenciais:
A infraestrutura de Cuba frequentemente apresenta desafios únicos, incluindo interrupções de serviços públicos, cadeia de suprimentos e limitações de recursos. Nossa DMC em Cuba antecipa essas situações com base em muitos anos de experiência, implementando planos de contingência que mantêm seus passeios funcionando sem problemas, apesar dos obstáculos inesperados.
Muitas das experiências locais mais autênticas e memoráveis de Cuba não são encontradas online. Através dos nossos laços com a comunidade local, nossos contatos locais, e do nosso conhecimento íntimo de Cuba e sua cultura, conseguimos desbloquear o acesso a encontros culturais menos conhecidos e mais genuínos, estabelecimentos familiares e eventos comunitários, que permanecem desconhecidos para a maioria dos outros hóspedes.
Ao se tornar parceiro da nossa DMC em Cuba, você transformará seus pacotes turísticos em experiências cubanas reais para seus hóspedes, enquanto você se beneficia de operações sem estresse para o seu próprio negócio.
Quem são nossos atuais parceiros
Desde 2007, 60-72% dos nossos passeios em Cuba são passeios "white label" e serviços de turismo fornecidos a outras empresas de viagens e operadoras de turismo, incluindo algumas das maiores marcas internacionais. Temos parcerias com diferentes operadoras e agências de viagens que desejam oferecer passeios de alta qualidade, autênticos e imersivos para pequenos grupos em Cuba.
Nossos serviços DMC são ideais para:
Viagens de lazer para pequenos grupos
Viagens de negócios e conferências
Viagens escolares em grupo
Nossos serviços de DMC em Cuba
Oferecemos uma ampla gama de serviços por meio de nossa DMC em Cuba desde 2007. Contamos com suporte ao cliente 24 horas por dia, 7 dias por semana, guias locais, e acesso às melhores experiências em Cuba, além de acomodação e transporte. Temos duas décadas de experiência em ajudar marcas globais a criar viagens autênticas por todo o país.
We design tailored tours for our DMC partners, including private departures and fully customised itineraries so your guests see the best of Cuba.
Our guides and tour leaders are university-educated locals who share their passion for Cuba and ensure your guests enjoy an extraordinary vacation.
We organise various modes of safe and secure transport for your guests, tours and activities, including airport transfers and private group transit.
We arrange for your guests to stay in traditional Cuban guesthouses, also known as ‘casas particulares’, owned and operated by Cuban families.
When you choose us as your DMC partner, your guests have 24/7 access to our local support team in Havana for emergencies and support on their vacation.
Our programs include training for responsible birding, professional tour leadership, CATO training module for agents selling our tours and sales training for Cuba as a destination.
Our DMC tours and activities in Cuba
As a Cuba tour company and one of the world’s best Cuba tour operators, we can help you design, coordinate and run professional and memorable tours, activities and excursions for your guests visiting Cuba. Some examples include:
- Bicycle tours
- Cultural tours
- Walking and hiking
- Scuba diving
- Birdwatching
- Tours for women
- Music and dance
- School student tours
- Photography tours
- Choir tours
- Art tours
- Family stays
- Entertainment
- Dining experiences
- Plus many others!
Who we are
Big Planet Adventures Pty Ltd is our registered Australian company. With our in-house brand, Cuban Adventures, we have been operating tours in Cuba since 2005, and in 2007, we began providing our services in Cuba to other international tour operators through our Cuban travel company.
We are licensed by the Ministry of Tourism (MINTUR) and the Chamber of Commerce (Camera de Comercio) to operate all our Cuba tours legally. Big Planet Adventures is also represented in the USA, the UK, Brazil and Panama.
Our company registration details and memberships
- Australia: Big Planet Adventures Pty Ltd ABN: 15154669360
- US: Big Planet Adventures US LLC: 201506410392 | CST#2121440-40
- UK: Big Planet Adventures Ltd | CRN 15574895
- Brazil: Viagens Caribe Ltda | CNPJ 59255104000190
- Accredited Member of the Australian Federation of Travel Agents (ATIA): A17177
- Member of the Council of Australian Tour Operators (CATO): 55579588
- Member of the Australia-Latin America Business Council
Experts in travel to Cuba
20
Years of experience in Cuba
3000+
Travellers per year
12
Brands represented in Cuba
29
Tour guides on the roster
4.79 / 5
Tour experience score
4.87 / 5
Average guide rating
Our Cuba DMC locations
Our tour guides, tour leaders and most of our admin staff are based in Cuba. To ensure your guests and your team have access to the support they need, we have local coordinators based in Cuba’s main cities and towns, including:
Why choose us as your DMC in Cuba?
Our unparalleled local expertise allows us to craft unique, authentic experiences that set your tours apart in a competitive market. Whether you're planning trips jam-packed with intimate cultural exploration, large-scale corporate events or special interest tours for your visitors, our passionate local team can support your travel brand with private and custom tours and on-the-ground services for almost any group size and departure frequency.
We understand the practicalities of designing and delivering responsible tourism experiences across Cuba and have operated as a DMC for two decades.
Our brand has won Cuba's Leading Destination Management Company in 2025, awarded at the World Travel Awards, and the TourRadar Tour of the Year for Latin America three years in a row, highlighting us as one of the best Cuba tour operators..
Our tours in Cuba are carbon offset. We calculate emissions from transport and activities, then invest in projects that reduce carbon globally.
We support local businesses and communities by keeping tourism revenue within the country and supporting conservation and community-led projects.
Our local team can work closely with you to design customised itineraries to suit your guest profiles, ensuring your tours are tailored to your needs.
Your guests experience Cuba's storied past, lively customs and diverse natural beauty through the eyes of the locals and those who know it best.
We have been working with most of our suppliers for many years, and we are committed to offering competitive rates that are fair for local businesses.
What people say about our services in Cuba
Partner with the DMC who knows Cuba best
Partnering with an experienced Destination Management Company in Cuba offers invaluable expertise that can transform your guest experiences and raise your organisation’s credibility. Our local connections, logistical capabilities and understanding of cultural sensitivities can help your travel brand navigate Cuba's distinctive challenges with ease, ensuring compliance with regulations while delivering the best tours of Cuba for your visitors.
With customised itineraries, 24/7 customer support in Havana and our ongoing management of unexpected changes, partner with us for peace of mind and insider knowledge that can only be accessed through our local team with decades of experience.